Stay Ahead of Lead Delivery Failures with AI-Assisted Integration Troubleshooting

Never miss a failed integration job again – get real-time insights and guided fixes, right in-platform.

When integrations silently break in the background, the consequences are serious. Leads stop flowing, campaigns stall, and teams scramble to troubleshoot the issue, often too late. Traditionally, identifying and fixing these issues often took time and involved support tickets with some trial and error.

Integration Insights changes that. It gives users real-time visibility into integration failures, complete with clear explanations and actionable steps to resolve them, directly within the platform.

Key Features

• Automatic failure detection
  Continuous monitoring of Marketo integration jobs surfaces real-time alerts when failures occur.
• Contextual alerts
  Alerts include details like the affected job, number of impacted leads, and potential campaign impact.
• Suggested actions
  Guided steps help users resolve common issues, such as field mismatches or expired credentials.
• In-platform visibility
  Insights appear directly in the Leads section, so users get the information they need without switching context.

The Value

• Self-serve issue resolution
  Identify and fix potential problems before they escalate, without waiting for support.
• Confidence and control
  Empower teams to manage Marketo integrations independently, with real-time visibility and clear guidance.
• Optimised campaign performance
  When integrations flow smoothly, leads are delivered reliably, and ROI is protected from preventable data loss.

Integration Insights is available by default for all customers using Marketo integrations. Support for Batch and HTTP integrations is coming soon. Reach out to your Customer Success Representative with any additional questions.

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