See how Convertr stands out
Considering a switch? When it comes to lead management platforms, you have your choice amongst a few players. But when it comes to value beyond content syndication leads? That’s where Convertr shines.
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We strive to ensure that every customer gets maximum value out of the Convertr platform. You’ll always be able to get a hold of us and know that you have a dedicated team looking after your marketing campaigns. Some things clients love about Convertr’s Support and Service:
Global, 24/5 support
We know that enterprise brands rely on Convertr to be the backbone of their marketing operations. We aim to support your users no matter the timezone.
Dedicated Customer Success Manager
You’ll have your own champion within Convertr, who represents your voice across the organisation.
World class TAMs
If you run into a technical roadblock, our Technical Account Managers are here to help. Whether you need some regex help or configuring a tricky integration, the TAMs have seen it all.
Transparent pricing
If you want more dedicated support, you’ll always know how many hours you have used and what is left. You’ll never be caught off guard.
We’ve heard how scary it is when thinking about a platform change. Not only do you have to retrain the team but there is the fear of having to set everything up from scratch. Have no fear – we have seen this before and have developed a clear onboarding and implementation plan for you, that is straightforward and has no downtime with your active campaigns.
Pre-migration assessment
We start with understanding your current workflow, the rules and logic you use to configure campaigns today, and an audit of your existing campaigns and integrations.
Migration plan
While many enterprise brands face similar challenges, no two brands are the same. We’ll build a custom migration plan for you that addresses your specific set up, a defined migration strategy to ensure a seamless transition, integration mappings and testing and a comprehensive training plan to ensure your team can hit the ground running on day 1.
Implementation phase
Our team will set up your platform specific to your needs, including having all your active and new campaigns pre-built ahead of the date you need to make the switch from Integrate. On top of training your team, we’ll also ensure that your publishers are certified so that you ensure you are getting clean data into your business.
Success phase
Our Success, Support and Professional Services teams will continue to work with you and your partners to implement continuous improvements and enhancements to maximise the value derived from the new platform.
You’ll never have to worry about your data security.
Trusted by security conscious enterprises like AWS, Oracle and HP, your data is your data. Our business is ensuring we build the best lead ingestion and management platform in the business, not a blind marketplace where you can buy leads from suppliers you don’t know.
You’ll always have access to your platform instance and can grant access to your agency counterparts as well, which will allow you to keep an eye on the campaigns while the agency executes the buys.
The customer service is second to none, always eager to incorporate our feedback, designing features that assist in delivering ongoing value to our clients. DJ Kolapudi, Analytics Director, Merkle Inc.
The customer service is second to none, always eager to incorporate our feedback, designing features that assist in delivering ongoing value to our clients.
Case Studies
Why Convertr is now an integral part of Avani Media’s tech stack
Learn why Merkle DWA remains confident in compliance and data quality
Why Future chose Convertr to help them build market share and gain credibility
Stop broken, incomplete or invalid leads at source by validating, cleaning and standardising data automatically with Convertr. Whether you’re processing dozens or millions of leads.